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3.Decision making process

Being a Government undertaking all the procedures and rules and regulations of the Government are applicable.  However, the decision making as follows :

The following is Set up and procedure in different offices/units of Department.

Dairy procedure is as follows

Acceptance of Milk, Production and Distribution of milk and milk products, Procurement, Processing, Purchase of material, manufacturing of Dairy Products, Salary wages, maintenance, complaints, Plant and machinery maintenance,

In the Dairy the channels of supervision are as follows:

The Dairy has different Section, Sectional Head Supervisor work of  skilled and unskilled workers.  They report to Dairy Manager

Chilling Centres

Chilling In charge (Class-III) is over all responsible for day to day functioning of the chilling centre.  Milk received from Co-operative Societies at the Chilling Centre is being checked by Dairy Chemist for Fat, SNF  and adulteration etc. The Dairy Supervisor maintains all records pertaining to  milk arrival and dispatched to concerned Government Milk Scheme.  The Chilling Centre In-charge reports to Dairy Manager.

Dairy  Units

Dairy Manager is over all  responsible for day-to-day functioning of the Dairy. There are different sections i.e. Procurement, Processing, Distribute, Conversion, Engineering, Transport etc. are functioning and Sectional Heads are responsible for their concerned Sections. In the Dairy milk processed and distributed through Milk Centres, Aarey Saritas etc. The Dairy Manager reports to Regional Dairy Development Officer. The proposals of Chilling Centre are examined by Regional Dairy Development Officer and sent to Dairy Development Commissioner Office.

District Dairy Development Office

District Dairy Development Officer is responsible for all extension work in the District.  He also inspects Primary Cooperative Societies and  firms registered under MMPO 1992.  He is assisted by Asst. District Dairy Development Officer and Asst. Registrar Co-operative Societies (Dairy). He reports to Regional Dairy Development Officer who examines his reports/proposal and submit to Dairy Development Commissioner/Government if necessary.

Regional Dairy Development Office

Regional Dairy Development Officer is over all responsible for the day-to-day work of the Region.  He is Competent Authority for service matter of Class-III and Class-IV staff in the Region.  He has also been delegated Financial Powers as Regional Head. Who is assisted by Dairy Engineer, Asst. Dairy Development Officer, Dy. Registrar Co-operative Societies (Dairy), Accounts Officer, Internal Audit Officer, Senior Administrative Officer for smooth working of  all Schemes and Offices in the Region. He submits proposals to Dairy Development Department for sanction which are beyond his financial/administrative powers.

Dairy Development Commissioner

Dairy Development Commissioner is over all In charge of the Dairy Development Department.

He is  assisted by the following Officers in different matters.

Dy. Dairy Development (Administration) in administrative matter. Dy. Dairy Development Commissioner (P & P) in Production and Procurement.  Preparing proposals for new Schemes. Dy. Dairy Development Commissioner (P & D) in Processing and Distribution. Dy. Dairy Development Commissioner (Dairy Engineering) in Technical  matter. Dy. Dairy development Commissioner (Financial Adviser) in financial matter Asst. Dairy Development Commissioner, Jnt. Registrar Co-operative Societies (Dairy) in functioning of Co-operative Dairy Societies/Taluka Sanghs/District Sanghs.  He is assisted by Dy. Registrar Cooperative Societies (Dairy). Public Relation Officer is a Liaison Officer for public grievances.
The above officers report to Dairy Development Commissioner and decisions are taken.

4.Office norms

Registration of Primary Dairy Cooperative Societies at village level

Individual Milk Producer of a village can become a member of Primary Dairy Cooperative Society.  Society collects milk from its members and supply to the same to the Taluka/District Milk Union.  Primary Dairy Cooperative Society can become a member of Taluka/District Milk Union.

Taluka/District Cooperative Milk Union at Taluka/District level

Taluka/District Milk Union can become a member of Apex Federation i.e. Maharashtra Rajya Sahakari Doodh Mahasangh. Taluka/District Milk Union should supply the milk collected by them to the Maharashtra Rajya Sahakari doodh Mahasangh i.e. Mahanand and Government Milk Scheme as per their requirement.  By doing the dairy business it is encouraging the small and marginal farmers and also agricultural workers  This is an occupation which does not demand much of time and therefore they can do this business as a side business and earn to supplement their income.

Milk Federation at State level (Appex.)

The milk collected by the State Federation and Government Milk Scheme are fulfilling the requirement of milk to the needy people of Maharashtra State.  Government is also supplying the milk to the outside State after fulfilling the requirement of the State.   Surplus milk is also used for by-product such as Energee, Cheese, Masala Milk, Ghee, Paneer, Shrikhand, Amrakhand, Skimmed Milk Powder, White butter etc.

Government’s moral responsibility in the Dairy business  is to purchase all the milk supplied by the farmers to the Taluka and District Milk Union at a guaranteed price. The guaranteed price depend upon the quality of  the milk i.e. Fat and S.N.F.

Private traders can also do the dairy business after obtaining the necessary License.  However, License under Milk and Milk Product Order 1992 (M.M.P.O. 1992) for business is required to be taken if the business is more than 10,000 litres per day.  M.M.P.O. 92 License is also required for the Co-operative Dairy Societies/Unions those who are collecting the milk 10,000 litres or more per day.

Milk and Milk Products Order 1992

The Government of India has passed Milk and Milk Product Order 1992.  As per this order the units handling milk more than 10000 litres and up to 2 lakhs litres per day will be registered by State Registration Authority and those units handling more than 2 lakhs litres of milk per day will be registered by Central Government.  In the State Dairy Development Commissioner is appointed as Registering Authority.  Norms like cleanliness of premises, proper P/M etc are looked into -

Centrally sponsored Scheme for Clean Milk Production

The Government of India has a Scheme under which Milk Unions are given assistance for promotion of Clean Milk Production.

Norms under Distribution

Norms under Procurement --

Fat ( min 3.5% )/SNF (min 8.5%),  No Adulteration should be there.

Norms under Cattle Control  --

Norms like  arrangements for cleanliness, disposal of waste, drainage are followed, area required for one cattle is also considered.

Norms under Milk Booths Distribution-

i)  Representation to different categories of Society, Ex-Service man

ii)  No Objection Certificate  from Mumbai Municipal Corporation

iii)  No booth  in 300 feet area.

General Norms --

General Norms of the Government applicable to Officers and employees.

5.Office manuals & rules

Being a government Department all the Rules and Regulations  manuals etc.  of the Government are applicable for functioning of the Department.

The following manuals of the Government are applicable

1)          Maharashtra Civil Services Rules

For service conditions of employees

2)          Financial  Rules and Accounts Manual

Used for regulating all the financial matters

3)       All Service Rules

Other service rules applicable to Government servants

4)          Factory Act

This is applicable to the workers working in the factory i.e. Dairies. It deals with regulation of working hours of staff, weekly off, Overtime Time for extra work, Safeguard for safety of the employees etc.

5)          Transport Act

This is applicable to employees who are working in the Transport Section, provisions are same as in case of Factory Act.

6)          MMPO 92

This is order of the Government of India under which Units handling more than 10000 litres of milk per day are given registration.  Action against defaulter Units is also provided in this order.

7)       P F A  Act  1954

This is also Government of India Act for preventing the adulteration in the food items.  Milk is also covered as food item.  This Act provides for minimum quality to be maintained for sale of milk and milk products.  Penalties for violation of the act are provided in this Act.

8)          Cattle Control Act 1976

The Act is regulating keeping of animals and also transport of animals in the areas which are notified under the Act.  The Act provides for Keeping of animals in certain areas, license fees, penalty and punishment in case of violation.

9)          Industrial Disputes Act

This is Act of the Government of India under which dispute amongst the workers and the management are resolved.  The Act provides right of the workers.

10)     Purchase Manual

This contains orders for purchase of consumable items at various levels i.e. Head of Office, Regional Head, General Managers of the Dairies and Dairy Development Officers. Procedure prescribed by the Government from time to time is followed.

11)    Payment and Gratuity Act

The gratuity payment to the workers is regulated under this Act.  However, as the workers are Government employees they are covered by Government Orders.

12)     Minimum Wages Act

Minimum Wages are prescribed from Government from time to time. So that the labour should get minimum wages for their sustenance.

13)    Workman compensation Act

To provide compensation  in case of accidents on duty to the workers

6.Documents

Record at the Chilling Centre

i)   Documents of Quantity & quality of milk received at Chilling centre, name of Societies giving milk,

ii)  Use of consumables

iii)   Milk supplied to dairies

iv)   Record of the staff

Record at the Dairy

i)  Documents of Quantity and quality of milk received at Dairy, Processing,  and Distribution,

ii)  liquid milk used for sale, recombination taken, local sale and its quality of milk,

iii) use of consumables like film, pouches packed, water, electricity

iv) milk used for making milk products, name of the product, quantity of products prepared, disposal of milk products,

v) Milk sent for distribution, Distributor-wise, Institution-wise,

vi) Payment made to District/Taluka/Cooperative Sanghs,

vii) Payment received for sale of milk.

viii) Documents of Advance payment made to suppliers, milk received from  them, outstanding with Milk suppliers, Payment for milk received,  including transport charges, commission paid to Sanghs.

ix) Service record of all employees, salary payments etc.

x) Record of testing Lab, samples taken, test report, research for new products, record of chemicals used. List of instruments in the Laboratory.

xi) Record of Plant and Machinery.

xii) Stock of consumable and purchases made

Record of Registration of Cooperative Societies

i)  Documents of applications received from Co-operative Societies.

ii) Objections received from other co-operative society,

iii) particulars of each co-operative society, name of the society, members of    the society,

iv)  Hearing given to parties and orders passed.

v)  Inspection of Societies, action taken against Societies

Registration of Primary Societies

i)  Documents of applications received from Primary Cooperative Societies   for registration containing list of members etc.

ii)  Objections received from other Primary Co-operative Societies, particulars   of each Primary Cooperative Societies, hearing given and orders passed.

iii)  Inspection of Societies, action taken if any.

Registration of  Taluka Sanghs

Documents of applications received from Taluka Sanghs, objections received from other Taluka Sanghs, particulars of each Taluka Sangh, name of the Taluka Sangh, members of the Taluka Sangh, hearing given and orders passed.

Registration of  District Sanghs

Documents of applications received from District Sanghs, objections received from other District Sanghs, particulars of each District Sangh, name of the District Sangh, members of the District Sangh, hearing given and orders passed.

Inspection of Societies

Documents of action taken against District/Taluka Sanghs/Co-operative Societies, Visit to Sanghs, verification of records, inspection of records, directions given to District/Taluka Sanghs, Cooperative Societies.

Training of taluka and District Milk Unions

Documents of  names of the members who have attended the training, expenditure for training, instructions given in the training, Particulars of Taluka/District Milk Unions,

Payment and salary record

Employees-wise service record, payment of salary i.e. Pay scale, other allowances, gross amount recovery made, leave account, T. A. Bills, payment register, cash book. Annual increments of the employees.

Service Record of employees

Documents of seniority list, promotions, transfers, leave orders, leave balance, grievances of employees, departmental inquiries, court cases, all type of service records of the employees.

Record of vehicles and their use

Documents of Logbook of the vehicles, vehicle fleet, number of vehicles on road, sent for scrap, not in use, transport charges, vehicle repairs, maintenance, Oil consumption.  History sheet of the vehicles.

Building Record, pertaining premises, plant and machinery, land etc.

i)  History sheet of the building i.e. total cost of the building, area, FSI, land   used,

ii)  particulars of the machinery, expenditure made for repairs and  maintenance, all particulars of the machinery, Furnace Oil consumption   etc.

Court cases record

Particulars of the cases, orders received from Hon. Court, grievances, action taken as per court orders.

Cattle Control record

Documents of Licenses given to cattle owners, number of cattles with cattle owners, visit to Tables of the cattles, inspection reports, name of the cattle owners, action taken against the defaulter cattle owners, instructions issued.

Employees grievances record

Documents of complaints received from the employees, action taken against them, instructions issued,

Registration under MMPO 92

i)  Applications received from the various Units indicating capacity of plant   of the products to be manufactured.

ii)  Periodical Inspection, action taken against defaulter Units.

Record of Powder Plants

i) Documents regarding of milk received from various Sanghs/Societies, Government Milk Schemes for conversion,

ii) milk used for conversion and products made i.e. Skimmed Milk Powder,   White Butter,

iii) Milk products packed, packing material used, electricity consumption,

Milk Booths and relevant record

Documents of total milk booths, name of the milk distributors, quantity supplied for distribution, complaints received from the consumers, products sold, returned milk, visit to milk booths by Circle Inspectors.

Record of Aarey Milk Colony

Documents of total land acquired, land used for buildings, land under paragras, workers working in agriculture field, land given to Institutions, agreement record, terms and conditions, all particulars of the employees working in Aarey Milk Colony, name of the Licensee, cattles with Licensees, License fee recovered, action taken against defaulter Licensees.

DSI i regarding training in Institutions

Documents of applications received from students for training, duration of training, expenditure on training, recovery of fees from the students, result sheets of the students, certificates issued to students,

Price of milk and milk products Record

Documents of Pricing Committee Meeting. Particulars of milk and milk products prices increased.  Year wise sale figures of each product.

Palghar Farm Record

Documents of land acquired, transferred to various Institutions, Name of the Institutions, actions taken against defaulter Institutions, all  record of the employees working at Palghar. Record of grass and other produce.

Clean Milk Production Record

To encourage Clean Milk Production the Government of India has given 75% grants to the Taluka/District Milk Union.  Record pertaining to proposals sent, sanctioned by Government of India, funds released to Sanghs.

 7.Public Participant

The following areas are there where consultation or representation of Public are arrived.

i)  Procurement  Policy

Generally the representations of the Taluka Dudh Sangh and representations of the public are taken into consideration while fixing the procurement price and rate of commission to be paid to the primary societies, Taluka Sanghs.  Similarly the representations against the working of the Chilling Centre are looked into and if found true suitable actions are taken.

ii)  Fixation of   Sale price

While fixing sale price of milk and milk products views and interest of public are taken into consideration. Generally, the Government sale price is kept lower than that of Co-operative and Private Units.

iii)  Distribution complaints

The public is given the Telephone Numbers of the concerned Dairies whether they make complaint regarding the quality of milk and milk products.  After inquiries suitable action is taken in each case.

While introducing new product views and interest of the public are taken into consideration because success of any new product depend on the acceptability by the public.

The views of the public and their interest are taken in view while deciding the allotment of land in the Aarey Milk Colony, Dapchari and Palghar farms.

8.Advisory Bodies

There is no such boards, councils, committee's setup for advising the Department.

9.Directory
Details of the Officers

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